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Certification

Local focus national voice

Working on behalf of NAVCA to deliver the Tender Support Project


Approved Consultant 2010 ncvo
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Training

                                               Contact us:  0121 707 7766/881     Email: info@supportsolutions.co.uk  

Why Train with Support Solutions?

We enjoy training and, as with most things in life, you're good at doing the things you enjoy. However, that alone is not enough. As a consultancy firm one of our key objectives is the development of thinking within the sector. We do this through our consultancy work, through the publication of The Briefing and through the research for and delivery of our training events.

Everyone who trains for Support Solutions will have been trained in presentation and delivery skills and will have a thorough grasp of the issues upon which they train.  Our trainers have also recently been awarded TAP  (Trainer Assessment Programme) certification from The Training Foundation.  Since 1998, The Training Foundation has been developing the unique TAP Learning System which won a Queen's Award for Innovation in 2005.
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The TAP Learning System is an enterprise system designed to enable continuous performance improvement through learning, which is now imperative for every organisation. 

We run "open" events across the UK on topics of strategic importance for people involved in housing support & social care and we also provide tailor-made "in-house" events for individual organisations and locally based events for groups of service providers and/or commissioners. Our recent events include:

• The Personalisation Agenda
• Local Area Agreements
• Tendering & Procurement
• Local Housing Allowance & Housing Benefit
• Outcomes Measurement
• The Refreshed QAF

What our clients think of what we do matters greatly to us. We take a lot of care to:

• Select the right venue and event layout
• Prepare course materials and ongoing learning resources
• Anticipate different learning styles
• Specify the outcomes for each event
• Keep costs down without impacting on quality
• Identify and meet mobility, dietary and other requirements

Feedback from our recent Local Area Agreement and Tendering & Procurement training events:

"Excellent presentation & delivery, Brilliant course. Clear & concise" - OC-S Kairos Community Trust
"One of the most informative seminars I have attended. Excellent handouts/materials" - MA Maison Moti Ltd
"Thanks, really worthwhile session; will be useful and definitely relevant & of interest" - HE Aragon/MacIntyre HA
"I will watch out for more Support Solutions training. I thought it was really very good indeed & far exceeded my expectation" - MN Stonham
"Well worth the time. Excellent, informative presenter" - CL Openingdoors NW Ltd
"I have always found Support Solutions (no matter what the topic) informative & professional" BMcG Richmond Fellowship
"I would recommend Support Solutions to other providers who require access to expert advice and knowledge which is delivered in a comprehensive and clear way" - DB New Fylde Housing

New Events

Please see below for more details, booking and other information. We have developed innovative approaches to personalisation training and have scheduled a series of personalisation training events for 2010 as well as tendering and QAF events. Please note: you can download flyers & booking forms by clicking on the links beneath each course/event description.

We have an excellent track record for organising and delivering events from central locations to diverse audiences of delegates from different organisations. We also provide tailor-made training events for organisations involved in housing support & social care, based on a specification agreed with each client. Please contact us by emailing training@supportsolutions.co.uk or by calling us on 0121 707 7766/8881. Completed booking forms can be faxed to 0121 707 4449 or emailed to the email address above.

We now take most credit and debit cards. Please contact us on 0121 707 7766 / 8881 to make payments over the phone.


Personalisation Training: Where are we now and where do we need to be? 

 HALF DAY EVENT £85 inc VAT, Refreshments and Resource Pack

Series of half day training events for providers and commissioners of Housing Support and Social Care Services. 

Click here to download a booking form.

Click here to download a flyer.

 Friday 18th June 2010 Byker Bridge, Newcastle
 Friday 25th June 2010 Manchester GMCVO 
 Wednesday 15th September 2010 Birmingham Deaf Cultural Centre
 Thursday 16th September 2010 Bury St Edmunds Denny Bros
 Thursday 23rd September 2010 London Friends House
 Monday 27th September 2010 Somerset County Cricket Club
 Wednesday 29th September 2010 Leeds St George's Centre


Briefing on The Consequences of Losing or Gaining Supporting People & Other Revenue Contracts

As part of our commitment to the sector, Gorrara Haden Solicitors and Support Solutions are pleased to be able to offer the above AM & PM HALF DAY BRIEFING SESSIONS £20 PLUS VAT, 

Click here to download a booking form.

Click here to download a flyer.

Thursday 9th September 

Leeds St Georges Centre  Due to phenomenal demand we are now running an additional session on the afternoon of the same day as the AM session is fully booked.

Please contact Emily Wightman on 0121 707 7766 / 8881 or email emily@supportsolutions.co.uk for further information.

Tuesday 21st SeptemberBristol The Vassall Centre Trust  (FULLY BOOKED)

We will be taking bookings for PM sessions subject to sufficient demand, please contact Emily Wightman on 0121 707 7766 / 8881 or email emily@supportsolutions.co.uk for further information.

Thursday 30th Spetember 

London Friends House  Due to phenomenal demand we are now running an additional session on the afternoon of the same day as the AM session is fully booked.

Please contact Emily Wightman on 0121 707 7766 / 8881 or email emily@supportsolutions.co.uk for further information.

 
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