Increase in the number of calls to the Samaritans from mental health patients
- 21 Jul
The Manchester branch of the Samaritans has said it's been dealing with thousands of extra calls over the past twelve months, which take the total to over 41,000.
The Samaritans say that they are seeing a large rise in the number of calls from people with mental illnesses as patients say they have no-one to turn to at evenings and weekends, reports the Manchester Evening News.
Sue McDonald, Manchester Samaritans director, said: "We are very much busier than two years ago and have noticed at evenings and weekends we get more and more calls from people with mental health problems who have been told to ring us because there is no-one else available. You say ‘do you not have a care worker?' but they say ‘they've told me to call the Samaritans because they're not available'. We have a part to play in emotional support but should certainly not be seen as a service for complex medical care and that seems to be happening. Often [the people who ring us] are not very impressed with the mental health services. These are people often living very isolated lives and it is the human-to-human contact that they need."
A survey by the Care Quality Commission found that only six in ten patients at two mental health trusts in the region had out-of-hours phone numbers so that they could reach people in a crisis.
A Manchester Mental Health and Social Care Trust spokesman said: "All users of MMHSCT services are given contact details for their care co-ordinator and the crisis line number, so that they can call at any other time should they require support. Our crisis line is fully staffed out of hours and is always answered. Our system does not allow this line to simply ‘ring out'."
A spokeswoman for Greater Manchester West Mental Health NHS Foundation Trust (GMW) said: "All our patients have access to out of hours telephone helplines, which provide a 24-hour service, 365 days a year. Emergency support for people in a mental health crisis is at the top of our agenda and we have recently agreed to invest further in telephone helplines and additional support for our patients and their carers requiring immediate attention due to a severe mental health problem. We would welcome any information that the Samaritans have got about existing mental health patients contacting them, so we can continue to improve mental health crisis care."
What do you think of this? Tweet us your comments @suppsolutions
- 11 Sep
People in Bedfordshire can find mental health support through an audio guide
The guides have been written by clinical psychologists and are available to download in print or listen to as an audio file, reports Bedfordshire News.Dr Judy Baxter, Clinical Director with BCCG and...
- 10 Sep
Police officers in Dorset to receive mental health training
The partnership with the University comes as part of the county’s Mental Health Street Triage Project. It is hoped to equip officers with improved knowledge and skills to assess members of the...
- 09 Sep
People in Peterborough can refer themselves for mental health services
Through a drive to offer support to more people and ease pressure on doctors, people living in Peterborough can self-refer themselves to mental health services, reports Peterborough Today.Dr Adrian...
- 08 Sep
The first mental health centre for men
The site has been set up by Alex Eaton, whose dad took his own life and has suffered with mental health problems himself, in Burton upon Trent, reports BBC Newsbeat.Mr Eaton said: "We are the only...
- 07 Sep
NHS trust told no mental health beds available
Dr Bohdan Solomka has said that on Sunday a lack of beds were applied across the NHS and among private providers, reports the BBC. The director of the Norfolk and Suffolk NHS Foundation Trusts...
- 07 Sep
Over 16,000 mental health referrals for young people have been rejected
Between July last year and June this year, data from the NHS has found that Child and Adolescent Mental Health Services rejected 5,396 referrals, reports STV News.Over the last three years 16,565...
- 04 Sep
New mental health centre to open in Ardwick
Plans to build a new £6m treatment and recovery centre in Manchester have been revealed. It will be built in Ardwick and be run by Alternative Futures Group, reports the Manchester Evening...
- 03 Sep
Research finds more chance of re-offending if mental health issues are present
Research has found that ex-prisoners with mental health problems and drug and alcohol misuse are more likely to commit violent offences after release than other former prisoners, reports the...
- 02 Sep
Drop in the number of people with mental health issues held in cells
Recent figures have found that the Crisis Care Concordat has seen over 10,000 people receive care from mental health nurses with the support from police officers, reports the Burton Mail.Figures have...
- 02 Sep
Mental health social work scheme accepting applications
100 places are now available for applicants who have a 2:1 or above undergraduate degree and can demonstrate attributes such as resilience and empathy, reports Community Care.The Think Ahead...
Support Solutions 5th National Housing Support & Social Care Conference 2014 The conference tackled todays issues at provider level, and provided knowledgeable people to present the workshops. A.L - Caraston Hall