DWP review on Welfare Reform

  • Between 9 February 2012 and 4 May 2012, the Department for Work and Pensions (DWP) undertook a 12-week public consultation exercise seeking views on issues relevant to the implementation and operation of the appeals reform provisions in the Welfare Reform Bill.

    The Bill received Parliamentary approval and has now become the Welfare Reform Act 2012.

    Section 102 of the Act enables regulations to be made to require claimants and other persons who disagree with a decision to request consideration of revision before they may appeal against a decision.

    Mandatory consideration of revision before appeal, also referred to as ‘mandatory reconsideration', describes the process that claimants will need to follow when they dispute a decision on their benefit claim. Claimants will be unable to appeal until they have asked the Department to look at the decision again.

    When a claimant asks for a decision to be reconsidered, the Department will contact the claimant to provide an explanation of the decision and to establish whether any additional information is available that may allow the decision to be revised. Regardless of the outcome of the process, once it is complete, claimants will be able to appeal to the Tribunal should they wish to do so.

    The public consultation was aimed at:

    • claimants of DWP benefits;
    • clients of the Child Maintenance and Enforcement Commission;
    • claimant representative organisations;
    • voluntary organisations;
    • employees of DWP;
    • Her Majesty's Courts and Tribunals Service (HMCTS);
    • members of the judiciary
    • workers and the general public.


    The consultation asked the following questions:

    1. Please give us your views on how decision making and appeals standards can be further improved.
    2. Do the proposed changes go far enough in order to deliver a fair and efficient process?
    3. Please give us your views on whether the draft regulations meet the intention as described in the summary section of this consultation document.
    4. Please let us have any specific comments about the draft regulations that you would like us to consider.

    Read the responses from 154 organisations at Department of Work and Pensions

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Responding to the DWP Consultation:  Housing Benefit Reform - Supported Housing "It was well-run, in a good location, and very useful.  I've only one suggestion; as the session went on it would perhaps have been useful for bullet points of general agreement about what should be in the sector response to be displayed and added to as the session went on, maybe on a flip chart. Regarding your response paper, I particularly like the answer you give to question 9.  In fact the general: "if it ain't broke don't fix it" response could be pushed harder." M.P. - Adref Ltd

 

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