Welfare reform step-by-step guide

  • People affected by welfare reforms who are seeking to challenge decisions by the Department for Work and Pensions can receive new guidance from a new step-by-step guide to winning appeals. 2 Annual Reports  4

    Glasgow City Council has launched an online toolkit which has been designed to help residents ‘fight back' against new polices, reports 24dash.

    Glasgow's poverty leadership panel has developed the guide and the pack is part of a city wide effort to mitigate the impact of policies by providing a step-by-step guide for claimants as they attempt to navigate the complexity of the new benefits system.

    The council has discovered that when a benefits claimant is supported through the appeals process by the authority's welfare rights team there is around a 60% success rate in overturning original decisions.

    The pack gives advice on appeals system, a range of standard letters that will allow claimants to initiate an appeal against benefit decisions in relation to Disability Living Allowance, Personal Independence Payment, Employment and Support Allowance, the Removal of the Spare Room Subsidy and Job Seeker's Allowance.

    Councillor Gordon Matheson, leader of Glasgow City Council and co-chair of the poverty leadership panel said: "So-called welfare reform is having a devastating effect on people across Glasgow. A huge number of people are already struggling and a negative decision on a benefit claim can push them further into the grip of poverty. The appeals pack will make it easier for people to contest the decisions made against them. The pack will help to simplify the process and provide people with tools they can use to dispute a finding that has cut their income. Producing the pack is a very positive indication of what can be achieved through the poverty leadership panel. We have listened to people experiencing poverty and know that is what people in the city need. It's vital that we give people the means to fight back."

    Residents can get the pack at the welfare reform section of www.glasgow.gov.uk.

    What do you think of this? Tweet us your comments @suppsolutions

    Image source: http://www.freeimages.com/photo/1088941

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