The Industrial Society says: "Coaching is the art of facilitating the performance, learning and development of another."

Coaching is about engaging with an individual or team to facilitate them to progress in the direction of their choosing. Improving your effectiveness in terms of leadership, decision-making, relationships, creativity, stress, time management, meetings or in confronting sensitive issues. The core of coaching is building rapport, asking powerful questions and setting goals.

Organisations in our sector face complexity and change at an increasingly rapid rate. We know the housing, support and social care sectors really well and coaching is a focused and effective way in which we can help you and your colleagues meet the specific challenges you face because however good you are, you can get even better. Our task is to help you achieve your personal and professional goals and get better business results at the same time.

Within Support Solutions our Director Michael Patterson and Associate Coach Greg Laws undertake coaching assignments and you can learn more about them on our Consultants page. Together they combine a very high level of sector knowledge and qualifications in Coaching and Neuro Linguistic Programming.

We help individuals to achieve their full potential and teams to achieve more than the sum of their individual parts.

Through coaching we:

• Motivate teams and individuals and maximise performance and motivation
• Enable you to communicate with authority and confidence to people at all levels
• Assist you to be more proactive and to anticipate business problems
• Help to create outstanding and inspirational leaders
• Develop planning and strategic thinking skills
• Improve internal political awareness & networking
• Improve your business skills to think and act like a manager and a leader

To talk about how we can help you and your organisation to develop excellence in what you do click here or call Greg or Michael on 0121 707 7766/8881.

Support Solutions has spent a lot of time and resource in developing skills and knowledge about Neuro Linguistic Programming as an underpinning to our training and coaching work. Neuro Linguistic Programming (NLP) is an effective set of tools and technIques for use in self development, business development, training and other areas of life and work. It may sound highly technical, even sinister, but it's not. NLP can be defined as a set of insights and skills with which you can use your mind, emotions and body to run your own life more successfully and to communicate with others very effectively. NLP enables people to:

• Do with excellence what you already do well
• Acquire the capacity to do things you can't yet do but would like to
• Think more clearly
• Communicate more effectively
• Manage the "inner you" more effectively

NLP acknowledges that our behaviours are based on our interpretation of our experience. If we learn to understand how we interpret our experience better, we can also change our behaviour in very positive ways. It also gives us the wherewithal to understand personal and group dynamics as they apply to other people, it enables us to understand and meet different communication and learning styles, which is of particular relevance for training and coaching.