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Local focus national voice

Working on behalf of NAVCA to deliver the Tender Support Project


Approved Consultant 2010 ncvo
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Revenue Optimisation
                                             Contact us:  0121 707 7766/881     Email: info@supportsolutions.co.uk  

Support Solutions is now the nationally recognised consultancy for Housing Benefit & revenue optimisation services, including rents and service charges in supported housing and other accommodation in which vulnerable people live. At any one time the Housing Benefit consultants in our Revenue Team, led by Danny Key our Senior Revenue Consultant, are working with between 80-90 providers to optimise their Housing Benefit and other revenue entitlements and we have been phenomenally successful in doing so. You can click here to download some examples of the types of revenue increases we have secured for our clients.

The success of our service is based on a number of important factors:

  • The depth and thoroughness of the service we provide;
  • The methodologies we use to calculate and evidence providers Housing Benefit entitlements;
  • Our knowledge of Housing Benefit regulations and caselaw;
  • Our negotiating style and ability and pragmatic approach;
  • Our experience of Tribunal and Commissioners hearings;
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The retrenchment of the Supporting People budget and supported housing revenue in general has reinforced the importance of ensuring that providers receive their correct Housing Benefit entitlement. In addition, however, the advent of Local Area Agreements means that providers may need to look at a wider range of other revenue sources given the effective disappearance of Supporting People Grant as a distinct revenue stream from April 2009. Support Solutions anticipated this and can help your organisation to maintain financial stability in an increasingly complex environment.

Whilst we acknowledge the "threat" to existing revenue sources we are also motivated to find opportunities for the development and growth of providers in these changing times. We are actively working with local authority Supporting People and Housing Benefit teams to look at the strategic use of Housing Benefit to support preventative and enabling services. We are increasingly involved in significant Tribunal and Social Security Commissioners' decisions which have national significance for providers of housing and support. We are fully conversant with HB Regulations and judgements such as Turnbull and their implications for the work of the sector.

Whether you're looking for full Housing Benefit entitlements or alternative/additional streams of revenue for support, please contact or call 0121 707 7766/8881 and speak to Danny Key.