This popular course provides the opportunity for providers to gain the skills and confidence they need in responding to first-stage contracting opportunities.  

Outcome:

• Understand the legal background to tendering and procurement. 
• Understanding when to tender.   
• Understanding the Procurement Cycle.     
• Understanding the PQQ.         
• Understanding the Invitation to Tender              

These events are intended for people at any level within their organisations who are anticipating the need to tender for existing or new services and want to better understand how the process of tendering works. It is equally relevant to people who commission services but are new to the tendering process.

John Hodges and Yvonne May will be facilitating this event.  

If you require any further information in reference to the training please contact John Hodges, Principal Consultant, on 0781 751 9411 (john@supportsolutions.co.uk) who will be happy to discuss training content and deal with any enquires concerning in-house events.

AM SESSIONS 9.30am - 12.30am / PM SESSIONS 1.15pm - 4.15pm

The cost for this FULL DAY session is £175 inc. VAT (including refreshments).

To book please call us on 0121 707 7766 / 8881 or email training@supportsolutions.co.uk

By focusing on the Pre Qualification Questionnaire (PQQ) and using real examples this highly participative course provides the opportunity for providers to gain the skills and confidence they need in responding to first-stage contracting opportunities by examining the PQQ and responses required in detail. Participants will understand the critical elements of the PQQ and how to complete them such that you maximise your organisations' chances of succeeding.

These events are intended for people at all organisational levels who are anticipating the need to tender for existing or new services and want to better understand what the PQQ is how to manage its completion. It is also of benefit to people working in commissioning agencies who are unfamiliar with the PQQ.

Yvonne May and Stuart Hodgkins of Support Solutions will be facilitating this event. 

If you require any further information in reference to the training please contact us on 0121 707 7766/ 8881 or email us on training@supportsolutions.co.uk, we will be happy to discuss training content and deal with any enquires concerning in-house events.

AM SESSIONS 9.30am - 12.30am / PM SESSIONS 1.15pm - 4.15pm

Individual HALF DAY training is £87.50 inc. VAT (including refreshments).

If you book BOTH half day Masterclasses (i.e. the PQQ & the ITT) you receive a £20.00 discount

To book please call us on 0121 707 7766 / 8881 or email training@supportsolutions.co.uk

By focusing on the Invitation to Tender (ITT) and Method Statements and using real examples this highly participative course looks in detail at crafting Method Statements and the at the practical skills required to craft dynamic responses to commissioners' requirements.  Participants will have the opportunity to work through a number of examples and will look at a range of tools, tricks and techniques that when used appropriately will increase their organisation's chances of succeeding in securing tenders for new and existing business.

These events are intended for people at any level within organisations involved in tendering for new and existing business who want to sharpen their skills in the tendering process & maximise their chances of success.

Yvonne May and Stuart Hodgkins will be facilitating this event. 

If you require any further information in reference to the training please contact us on 0121 707 7766/ 8881 or email us on training@supportsolutions.co.uk, we will be happy to discuss training content and deal with any enquires concerning in-house events.

AM SESSIONS 9.30am - 12.30am / PM SESSIONS 1.15pm - 4.15pm

Individual HALF DAY training is £87.50 inc. VAT (including refreshments).

If you book both Masterclasses (i.e. the ITT & the PQQ) you receive a £20.00 discount

To book please call us on 0121 707 7766 / 8881 or email training@supportsolutions.co.uk 

This is a highly participative course for providers to gain greater understanding and knowledge about personalisation and how it will work within the delivery of services.   

Outcomes:

• Understand what personalisation is and how it is changing and evolving
• Be more knowledgeable about the differing operational approaches to personalisation across local authorities.
• Understand what personalisation means to people you support & services you manage or commission.  
• Be able to consider best practice/best value models.     
• Understand and begin to implement best practice in personalisation for roll out across services.

These events are intended for people involved in providing or commissioning personalised services to vulnerable people. If you are involved in directly supporting vulnerable people, managing or commissioning services or have a role in reshaping services to meet the challenges of the Personalisation Agenda then you will benefit greatly from attending.

Alison Smith and Yvonne May will be facilitating this event. 

If you require any further information in reference to these events please contact us on 0121 707 7766/ 8881 or email us on training@supportsolutions.co.uk, we will be happy to discuss training content and deal with any enquires concerning in-house events.

AM SESSIONS 9.30am - 12.30am / PM SESSIONS 1.15pm - 4.15pm

Cost per delegate for these HALF DAY events is only £35 (including VAT). Refreshments provided.

To book please call us on 0121 707 7766 / 8881 or email training@supportsolutions.co.uk

Understanding and Developing Social Enterprise. 

Outcomes:

• Understand what social enterprise is.   
• Understand the social enterprise model and how it relates to charities, voluntary and community sector organisations.     
• Understand social enterprise values and practices.    
• Identify when social enterprise might be an appropriate model to develop.    
• Address practical issues involved in adopting social enterprise methods.    
• Consider the potential for future funding streams, contracts, trading and market opportunities.     
• Consider the potential for building on existing strengths to develop a competitive advantage.     
• Identify where to start and what their next steps will be.

These events are intended for people at service management level and above who want to understand what social enterprise is, why it is increasingly important, how it could work within your organisation and the benefits it could bring.

Alison Smith and John Hodges will be facilitating these events. 

If you require any further information in reference to the training please contact us on 0121 707 7766/ 8881 or email us on training@supportsolutions.co.uk, we will be happy to discuss training content and deal with any enquires concerning in-house events.

AM SESSIONS 9.30am - 12.30am / PM SESSIONS 1.15pm - 4.15pm

The delegate rate for this HALF DAY event is £35 including VAT (refreshments provided).

To book please call us on 0121 707 7766 / 8881 or email training@supportsolutions.co.uk

Developing and Managing Consortia. 

Outcomes:

• Understand what is meant by a consortium arrangement.   
• Examine the advantages and disadvantages of working in a consortium.           
• Understand the risks associated with consortium working.     
• Understand how to market the consortium.  

These events are intended for people in provider organisations who are anticipating the need to tender for existing or new services and want to better understand how a collaborative approach could work to their advantage. Also for Commissioners who want to gain an understanding of why Consortium arrangements can be good for their service requirements and the action they need to take to encourage/enable these approaches.

John Hodges will be facilitating this event. 

If you require any further information in reference to these events please contact us on 0121 707 7766/ 8881 or email us on training@supportsolutions.co.uk, we will be happy to discuss training content and deal with any enquires concerning in-house events.

AM SESSIONS 9.30am - 12.30am / PM SESSIONS 1.15pm - 4.15pm

The delegate rate for this HALF DAY event is only £35.00 including VAT (refreshments provided).

To book please call us on 0121 707 7766 / 8881 or email training@supportsolutions.co.uk

A practical workshop that aims to enable participants to review existing services in order to develop innovative new service models that respond to the needs and aspirations of their customers, by which we mean people who commission services.  We will look at the service delivery model, the cost and potential price of services and the importance of strategic positioning when reconfiguring services.   

Outcomes:   

• Understand how to assess the future financial viability of services.    
• Awareness of alternative service models.     
• Understand how to develop a customer engagement strategy.      
• Understand how to engage with the local agenda by effective strategic positioning.

These events are intended for people responsible for developing new & existing housing support & social care services, for those responsible for communicating with people who commission services & for people involved in defining the strategic direction and positioning of their organisation in relation to the needs and wishes of Commissioners.

Alison Smith and Stuart Hodgkins will be facilitating this event. 

If you require any further information in reference to the training please contact us on 0121 707 7766/ 8881 or email us on training@supportsolutions.co.uk, we will be happy to discuss training content and deal with any enquires concerning in-house events.

AM SESSIONS 9.30am - 12.30am / PM SESSIONS 1.15pm - 4.15pm

The delegate rate for this HALF DAY event is only £35 (including VAT). Refreshments provided.

To book please call us on 0121 707 7766 / 8881 or email training@supportsolutions.co.uk

Outcomes:

• Understand the background to changes in funding & commissioning arrangements.
• Understand new funding & commissioning arrangements.
• Understand the idea of the "social market".
• Identify existing and new revenue streams:
  • Housing revenue
  • Non-housing revenue
  • Social investment
  • Social enterprise revenue
  • Other funding
• Understand the need for service diversification & more collaborative working.
• Understanding of how best to strategically position your organise to manage external change.

People across the UK involved in providing or commissioning of housing support & social care services: Trustees, CEOs, Middle & Senior Managers in Service Management & Delivery, Service Development & Finance & people who commission services.

Michael Patterson - is the Director of Support Solutions and has worked in housing support and social care for 30 years. He is an expert in housing & non-housing Revenue and the funding of supported and sheltered housing & services for vulnerable people.  He speaks and publishes widely about housing support & social care services for vulnerable people.

AM Session 9.30 am - 12.30pm / PM Session 1.30pm - 4.30 pm

HALF DAY briefing session is £35 inc. VAT (including refreshments).

To book please call us on 0121 707 7766 / 8881 or email training@supportsolutions.co.uk