Care Home Inspections don't reflect Patient Assessments

  • A series of neglect cases registered with the Care Quality Commission (CQC) show that inspection results are not reliable.

     The Health Select Committee warns that there is a disconnect between official inspection results in care homes and hospitals, and the standards that service users experience/

    Irma Wants Some Coffee

    The report by MP's found that the neglect cases have highlighted an area of inaccuracy, and residents are unable to trust the results of official inspections, and this area of misrepresentation is occurring because CQC is failing to to communicate the results of the inspections to the residents and their families, therefore no comparison is made.

    The CQC, which brought together three previous regulators, has faced much criticism for failing to act on poor care, or to achieve a proper balance between registering services, ensuring they meet minimum standards, and inspecting them rigorously.

    The report warns that there is a danger patient safety is "obscured by other competing priorities", particularly since the National Patient Safety Agency, who used to identify risks for patients receiving NHS care, was absorbed by the Government into part of The NHS Commissioning Board.

    The MP's report also highlighted that the CQC has not yet won over public confidence and trust.

    Conservative Stephen Dorrell, chair of the committee, said:

    No one who relies upon a service should be expected to scour the CQC website for inspection results, or chance upon them in a local newspaper report.

    The CQC's primary focus should be to ensure that the public has confidence that its inspections provide an assurance of acceptable standards in care and patient safety. We do not believe that the CQC has yet succeeded in this objective.

    It is essential that the CQC reforms its culture and working practices to address these shortcomings. The new CQC Chair must, as a matter of urgency, overhaul its governance structures to ensure the board sets clear objectives for the organisation, holds the executive effectively to account against these objectives, and regularly assesses its own performance and effectiveness.

    David Behan, the CQC's new chief executive, said:

    We have already begun to make some of these changes and will continue this process this year. We have demonstrated through the consultation on the strategy an open and transparent approach. We will ensure that openness and transparency are at the heart of the way we develop.

    In our strategic review we consulted widely on a clear statement of our purpose and role. We also set out our intentions to improve how we communicate with the public, make better use of information, and work more effectively as an organisation.

     Image source:


Related articles

  • Read More


    Almost three fourth of 372 care homes rated inadequate in 2014 and still operating have improved.205 care homes have improved from a low rating to requiring improvement, 68 are now rated good and 99...

  • Read More


    NHS trusts which have been previously rated good or outstanding will not be inspected as frequently as before, but those rated as inadequate will be regularly visited by the CQC.The Guardian reports...

  • Read More

    Government to inspect if housing can reduce NHS costs

    In the Budget document the government have said it's looking at the ‘cost-effectiveness of options to integrate spending around some of the most vulnerable groups of people.' This includes...

  • Read More

    End of life patients are lacking support

    The charity has found that almost 92% of NHS clinical commissioning groups do not provide round the clock telephone helplines, reports the BBC.Guidelines say there should be 24-hour telephone...

  • Read More

    Social care is being limited due to council cuts

    ADASS are warning that cuts are making the care system "unsustainable" with charities saying hundreds of thousands of people are struggling without help, even though the government says councils have...

  • Read More

    Young people should not be placed in B&Bs says MPs

    The Commons Education Select Committee has said that B&B accommodation is "threatening and frightening" and should only be used in emergency situations reports the BBC.MPs say that young people...

  • Read More

    Special measures system designed to improve failing care homes

    A scheme similar to special measures of hospitals will be introduced for care homes and home care agencies next year, ministers will say, reports the BBC.This will cover 25,000 services and could...

  • Read More

    Research says that one in three Alzheimer's cases can be prevented

    The research says that the main risk factors of Alzheimer's is lack of exercise, smoking, depression and poor education, reports the BBC. Alzheimer's Research UK said age was still the biggest risk...

  • Read More

    NHS boss says those with vulnerabilities need joint health and care budget

    Simon Stevens wants to see older people, those with disabilities and people with serious mental health problems given joint pots from the NHS and council-run social care services, reports the...

  • Read More

    Council falters in reviewing autistic man’s care plan

    According to Community Care:"The ruling was made by the Local Government Ombudsman after the man's mother complained that his physical and mental health deteriorated in the two-year period after...

Exempt Accommodation, Welfare Reform and Vulnerable Tenants Another excellent session from Support Solutions - excellent value for money and excellent training D.A - St Vincent's Housing Association


Briefing Signup