CQC find 26% of home care failed standards
- 13 Feb
Care Quality Commission (CQC) have found that a quarter of home care providers are not meeting national standards.
The review found that despite many areas of good care practice, there are still twenty six per cent of home care providers reviewed that are failing to meet all five national standards of quality and safety.
The CQC has expressed concern that there are so many areas that are not being taken care of correctly resulting in bad care for service users, highlighting that the care service is already under massive strain and is untended to and underfunded.
Over 700,000 people above the age of 65 rely on care so that they can remain in their own home by having help with everyday tasks such as washing, dressing and eating.
The review of 250 home care services found that the most common neglected areas were late or missed calls, lack of continuity of care workers and poor care planning.
People often had no notice that they would be visited by a care worker that they didn't know, visits were often delayed or sometimes cancelled without warning, any risks associated with a person's care or medical conditions hadn't been assessed and care plans hadn't been updated for years.
Concerns were also raised about the way services were monitored and how complaints handled, which come hand in hand as many older people receiving care do not like to complain due to fear of reprisals or loyalty to their carer, and this should be taken into consideration.
Campaigners say this shows how much pressure the service is under, which confirms what has been raised when the care cap has been proposed earlier this week (see Campaigners say £75,000 Cap will not solve the Care Crisis); the changes will not improve the service as there will still be problems caused by underfunding which are not being addressed.
CQC chief executive David Behan said services need to work closer with commissioners to improve care and the service provided:
People have a right to expect to be treated as an individual, to be able to exercise choice, and to make sure their carers are aware of their specific care needs.
We found plenty of evidence of this - however, we also found elements of poor care which happen too often.
The Local Government Association's David Rogers said:
As this report highlights, even the very best efforts of councils are not enough to avert the real and growing crisis we are facing in ensuring older people receive the care they deserve.
The stark reality is that the current care system is underfunded and not fit for purpose.
Michelle Mitchell, of Age UK, said:
There must be a zero-tolerance attitude to poor, neglectful care.
Image source: http://www.morguefile.com/archive/display/184791
- 25 May
CARE HAS IMPROVED CONSIDERABLY IN ENGLAND
Almost three fourth of 372 care homes rated inadequate in 2014 and still operating have improved.205 care homes have improved from a low rating to requiring improvement, 68 are now rated good and 99...
- 24 May
NHS ADJUSTMENTS TO BUDGET CUTS
NHS trusts which have been previously rated good or outstanding will not be inspected as frequently as before, but those rated as inadequate will be regularly visited by the CQC.The Guardian reports...
- 19 Mar
Government to inspect if housing can reduce NHS costs
In the Budget document the government have said it's looking at the ‘cost-effectiveness of options to integrate spending around some of the most vulnerable groups of people.' This includes...
- 15 Oct
End of life patients are lacking support
The charity has found that almost 92% of NHS clinical commissioning groups do not provide round the clock telephone helplines, reports the BBC.Guidelines say there should be 24-hour telephone...
- 15 Sep
Social care is being limited due to council cuts
ADASS are warning that cuts are making the care system "unsustainable" with charities saying hundreds of thousands of people are struggling without help, even though the government says councils have...
- 17 Jul
Young people should not be placed in B&Bs says MPs
The Commons Education Select Committee has said that B&B accommodation is "threatening and frightening" and should only be used in emergency situations reports the BBC.MPs say that young people...
- 16 Jul
Special measures system designed to improve failing care homes
A scheme similar to special measures of hospitals will be introduced for care homes and home care agencies next year, ministers will say, reports the BBC.This will cover 25,000 services and could...
- 14 Jul
Research says that one in three Alzheimer's cases can be prevented
The research says that the main risk factors of Alzheimer's is lack of exercise, smoking, depression and poor education, reports the BBC. Alzheimer's Research UK said age was still the biggest risk...
- 10 Jul
NHS boss says those with vulnerabilities need joint health and care budget
Simon Stevens wants to see older people, those with disabilities and people with serious mental health problems given joint pots from the NHS and council-run social care services, reports the...
- 17 Jun
Council falters in reviewing autistic man’s care plan
According to Community Care:"The ruling was made by the Local Government Ombudsman after the man's mother complained that his physical and mental health deteriorated in the two-year period after...
Revenue Optimisation "Coventry Mind has recently worked through a programme of Housing Benefit optimisation with Support Solutions and in particular their specialist Danny Key. Throughout the whole process Danny demonstrated that he has excellent knowledge of the subject and was able to put forward a convincing case for the increase in funding to the Housing Benefit team. Coventry Mind has already and will continue to recommend Support Solutions and in particular this service to other organisations." Steven Hill - Director of Central Services