NHS patients have been told to fight for their rights
- 09 Oct
NHS and other care services patients have been told that they need to fight for their rights, according to a new watchdog body.
Healthwatch England has urged the public to become "savvy consumers" rather than "grateful patients". They have set out eight core rights for patients.
To help achieve that, the organisation has set out its list of rights:
• the right to essential services
• the right to access
• the right to a safe, dignified and quality service
• the right to information and education
• the right to choose
• the right to be listened to
• the right to be involved
• the right to live in a healthy environment
This has come after polling indicated half of people who experienced poor care did not report it. A survey of more than 2,000 found that one in five had experienced poor care, however of those people only 54% had complained, reports the BBC.
Healthwatch England has been created due to the NHS shake-up earlier this year. It is believed that the organisation will act as a patients' champion, carrying out investigations and speaking out about issues of concern.
Healthwatch England chairwoman Anna Bradley said: "We all need to stop acting like grateful patients and care users and start to see ourselves as savvy consumers, insisting on our right to safe, dignified and high quality care."
Ms Bradley added: "Consumer rights are second nature to us on the High Street, but by thinking this way we can ensure people have a voice at the heart of the health and social care system."
Care and Support Minister Norman Lamb said he welcomed the initiative.
"Without real and meaningful input from patients, it is impossible for health and care services to improve and move forward in the future," he added.
- 25 May
CARE HAS IMPROVED CONSIDERABLY IN ENGLAND
Almost three fourth of 372 care homes rated inadequate in 2014 and still operating have improved.205 care homes have improved from a low rating to requiring improvement, 68 are now rated good and 99...
- 24 May
NHS ADJUSTMENTS TO BUDGET CUTS
NHS trusts which have been previously rated good or outstanding will not be inspected as frequently as before, but those rated as inadequate will be regularly visited by the CQC.The Guardian reports...
- 19 Mar
Government to inspect if housing can reduce NHS costs
In the Budget document the government have said it's looking at the ‘cost-effectiveness of options to integrate spending around some of the most vulnerable groups of people.' This includes...
- 15 Oct
End of life patients are lacking support
The charity has found that almost 92% of NHS clinical commissioning groups do not provide round the clock telephone helplines, reports the BBC.Guidelines say there should be 24-hour telephone...
- 15 Sep
Social care is being limited due to council cuts
ADASS are warning that cuts are making the care system "unsustainable" with charities saying hundreds of thousands of people are struggling without help, even though the government says councils have...
- 17 Jul
Young people should not be placed in B&Bs says MPs
The Commons Education Select Committee has said that B&B accommodation is "threatening and frightening" and should only be used in emergency situations reports the BBC.MPs say that young people...
- 16 Jul
Special measures system designed to improve failing care homes
A scheme similar to special measures of hospitals will be introduced for care homes and home care agencies next year, ministers will say, reports the BBC.This will cover 25,000 services and could...
- 14 Jul
Research says that one in three Alzheimer's cases can be prevented
The research says that the main risk factors of Alzheimer's is lack of exercise, smoking, depression and poor education, reports the BBC. Alzheimer's Research UK said age was still the biggest risk...
- 10 Jul
NHS boss says those with vulnerabilities need joint health and care budget
Simon Stevens wants to see older people, those with disabilities and people with serious mental health problems given joint pots from the NHS and council-run social care services, reports the...
- 17 Jun
Council falters in reviewing autistic man’s care plan
According to Community Care:"The ruling was made by the Local Government Ombudsman after the man's mother complained that his physical and mental health deteriorated in the two-year period after...
Revenue Optimisation "Coventry Mind has recently worked through a programme of Housing Benefit optimisation with Support Solutions and in particular their specialist Danny Key. Throughout the whole process Danny demonstrated that he has excellent knowledge of the subject and was able to put forward a convincing case for the increase in funding to the Housing Benefit team. Coventry Mind has already and will continue to recommend Support Solutions and in particular this service to other organisations." Steven Hill - Director of Central Services