Poor social care for older people sees sacking and suspensions in one care home
- 30 Apr
An undercover probe by BBC's panorama found poor care in one of England's largest care homes, resulting in one member of staff being sacked and seven suspended.
Filming at the Old Deanery in Essex has revealed that some residents were being taunted, roughly handled and one was even slapped. The home has said it was "shocked and saddened by the allegations".
Secret filming by the BBC's Panorama has discovered, through an undercover reporter over 36 shifts, that:
• a woman slapped by a care worker who had previously been complained about for her poor attitude towards residents
• the same woman, who has dementia and is partially paralysed after a stroke, was also repeatedly mocked and taunted by other care workers
• cries for assistance from a resident suffering a terminal illness ignored as she sought help for the toilet, and her call bell for assistance left unplugged on one occasion
• a resident bed-ridden with a chronic illness left lying in his own excrement after two care workers turned off his call bell without assisting him
The reporter, Alex Lee, said she saw "many good care workers trying their best" but also saw some staff "mock, goad, taunt, roughly handle and ignore" the older people in their care.
Anglia Retirement Homes Ltd, which runs the Old Deanery, said the incidents involved a "small number of staff" and were not reflective of the high standards of care it demanded.
A statement said: "As soon as the new management team was made aware of the allegations we took immediate action. We hired an independent law firm to carry out a full investigation as a matter of urgency. Eight staff were immediately suspended, and have not returned to work, pending a full inquiry. Our priority remains the health and wellbeing of our residents and we have more than 200 dedicated members of staff who remain committed to the highest standards of care. The care worker responsible for slapping a resident has been summarily dismissed."
Panorama: Behind Closed Doors: Elderly Care Exposed on BBC One on Wednesday 30 April at 21:00
What do you think of this? Tweet us your comments @suppsolutions
Image source: http://www.morguefile.com/archive/display/172259
- 25 May
CARE HAS IMPROVED CONSIDERABLY IN ENGLAND
Almost three fourth of 372 care homes rated inadequate in 2014 and still operating have improved.205 care homes have improved from a low rating to requiring improvement, 68 are now rated good and 99...
- 24 May
NHS ADJUSTMENTS TO BUDGET CUTS
NHS trusts which have been previously rated good or outstanding will not be inspected as frequently as before, but those rated as inadequate will be regularly visited by the CQC.The Guardian reports...
- 19 Mar
Government to inspect if housing can reduce NHS costs
In the Budget document the government have said it's looking at the ‘cost-effectiveness of options to integrate spending around some of the most vulnerable groups of people.' This includes...
- 15 Oct
End of life patients are lacking support
The charity has found that almost 92% of NHS clinical commissioning groups do not provide round the clock telephone helplines, reports the BBC.Guidelines say there should be 24-hour telephone...
- 15 Sep
Social care is being limited due to council cuts
ADASS are warning that cuts are making the care system "unsustainable" with charities saying hundreds of thousands of people are struggling without help, even though the government says councils have...
- 17 Jul
Young people should not be placed in B&Bs says MPs
The Commons Education Select Committee has said that B&B accommodation is "threatening and frightening" and should only be used in emergency situations reports the BBC.MPs say that young people...
- 16 Jul
Special measures system designed to improve failing care homes
A scheme similar to special measures of hospitals will be introduced for care homes and home care agencies next year, ministers will say, reports the BBC.This will cover 25,000 services and could...
- 14 Jul
Research says that one in three Alzheimer's cases can be prevented
The research says that the main risk factors of Alzheimer's is lack of exercise, smoking, depression and poor education, reports the BBC. Alzheimer's Research UK said age was still the biggest risk...
- 10 Jul
NHS boss says those with vulnerabilities need joint health and care budget
Simon Stevens wants to see older people, those with disabilities and people with serious mental health problems given joint pots from the NHS and council-run social care services, reports the...
- 17 Jun
Council falters in reviewing autistic man’s care plan
According to Community Care:"The ruling was made by the Local Government Ombudsman after the man's mother complained that his physical and mental health deteriorated in the two-year period after...
The Welfare Reform Act: Universal Credit, Sheltered and Supported Housing The content was concise and to the point. The content was relevant to our service, and gave us a better us a better indication of were stand with upcoming changes. Rosie Kaur - Panahghar