ONE OF THE BIGGEST LOSSES OF SENSITIVE CLINICAL INFORMATION IN THE NHS's 69-YEAR HISTORY
- 27 Feb
NHS have lost over 500,000 pieces of confidential medical correspondence such as test results and treatment plans in "one of the biggest losses of sensitive clinical information in the NHS's 69-year history", the Guardian reports.
Documents containing patient data ranging from screening results to blood tests and diagnosis did not reach their intended recipients for more than five years, from 2011 to 2016, as the company which was supposed to deliver - a private company co-owned by the Department of Health and the French firm Sopra Steria - mistakenly stored them in a warehouse.
An inquiry which costs millions of pounds has been launched by NHS to find out how many patients have been affected:
- The clear-up team is led by the managing director of the primary-care support services arm of NHS England, Jill Matthews
- 2,500 cases which require more investigation to discover potential for harm have been identified
- A clinical review of patients who have died since the loss of documents was discovered is been undertaken
- The review above is to check if the loss of documents was a contributory factor to patient's death
- 708,000 pieces of correspondence were not delivered; 200,000 of which were temporary change of address forms which were not clinically relevant
The Guardian found that:
- Documents showing the team's work revealed that the lost material has been returned to 7,700 GP surgeries and assessed how much potential harm has been caused and
- GP's around England have been affected, with some causes of potential harm arising from missing correspondence
Chair of the BMA's GPs community and a family doctor in Yorkshire, Richard Vautrey, said:
"This is a very serious incident, it should never have happened and it's an example of what happens when the NHS tries to cut costs by inviting private companies to do work which they don't do properly, the private company, in this case being NHS Shared Business Services."
A spokesperson for the Department of Health also said:
"The department and NHS England have been completely transparent while work has been ongoing to resolve this issue, with patient safety as ever our first priority.
"In July, the health secretary informed parliament and in September, senior civil servants updated the public accounts committee."
What do you think?
Please tweet comments @suppsolutions
- 03 Nov
THERE IS AN INCREASE IN THE NUMBER OF PATIENTS WHO WAIT LONG HOURS IN AMBULANCES BEFORE BEING ATTENDED TO
Reports by The Guardian shows details from the FOI requests which found that:According to the shadow health secretary, Jon Ashworth:"These figures show an ambulance service pushed to the brink by...
- 08 Aug
DATA REVEALS THAT OVER 40% OF MATERNITY WARDS IN ENGLAND REJECTED EXPECTANT MOTHERS AT LEAST ONCE LAST YEAR
The data which was the outcome of a Freedom of Information request reveals the following:Jonathan Ashworth, the Shadow health secretary, said:"These findings show the devastating impact which Tory...
- 04 Aug
PARENTS AND CHILDCARE PROVIDERS ARE FINDING IT DIFFICULT TO ACCESS SERVICES ON THE "CHILDCARE CHOICES" WEBSITE
Many parents have reported problems while using the Childcare Choices website in May and struggled to register on it. However, HMRC apologised for the inconvenience, saying it had improved the...
- 01 Aug
HOSPITAL BUILDING PLANS TO CLOSE FOR A YEAR DUE TO FIRE SAFETY PROBLEMS
After a review of buildings, 52 inpatient beds will be moved from the trauma unit of John Radcliffe Hospital, Oxford, on the 4th of August.According to the NHS trust overseeing the site, a...
- 26 Jul
THERE IS INSUFFICIENT CARE AVAILABLE FOR CHILDREN WITH SERIOUS MENTAL HEALTH PROBLEMS
New figures on mental health showed the following:The author of an EPI report on children's mental health, Emily Frith, said:"Being in hospital for a mental health condition can be a disturbing...
- 20 Jul
REPORT WARNS THAT VULNERABLE ADULTS ARE BEING LET DOWN BY SOCIAL WORKERS AND CARE PROVIDERS
According to the Local Government and Social Care Ombudsman review:Local government and social care ombudsman, Michael King, said:"While I appreciate the complex emotional and practical decisions...
- 14 Jul
ONE OF SCOTLAND'S LARGEST HEALTH BOARDS HAS OVERSPENT ON CARE SERVICES
Prior to a meeting of the Edinburgh Integration Joint Board (IJB) today, the following figures emerged:The entire NHS Lothian budget shows a funding gap of £22.4m and the IJB agreed to savings of...
- 07 Jul
SURVEY FINDS THAT MENTAL HEALTH DEMANDS ARE EXPECTED TO INCREASE THIS YEAR
The poll by NHS Providers suggests the following:Louise Rubin of the charity, Mind, said:"We are concerned that people coming forward and seeking help for mental health problems are not getting the...
- 16 Jun
ADASS ISSUES GUIDANCE FOR SOCIAL WORKERS ON HOW TO PROTECT VULNERABLE ADULTS FROM SCAMS
The guidance by the ADASS includes the following:Vice President of ADASS, Glen Garrod, said:"Carers, families and neighbours need to be more aware of abuse, which can see older and disabled people...
- 07 Jun
THE WELSH GOVERNMENT PAYS BACK TO FAMILIES WHO WRONGLY PAID CARE HOME FEES
A Welsh Government spokesman said:"Earlier this year we introduced an amended process in order to accelerate the speed at which claims are processed."We have also developed common reporting criteria...
Responding to the DWP Consultation: Housing Benefit Reform - Supported Housing "I thought this briefing was very good and very useful. The presentation was clear, well argued and I always find Michael gives me food for thought even if I don't agree with everything he says. I really like the way he facilitates a discussion in the room and I learn as much from other participants as I do from the presenter which is always good. Right length, right tone." R.P. - Richmond Fellowship