Project helping homeless people get discharged from hospital up for an award

  • A project that helps reduce re-admittance rates and reduce costs by support homeless patients has been shortlisted for an award.

    Developed by housing association Midland Heart, along with partners NHS Arden and GEM commissioning support unit and other third sector organisations, the project is one of ten in the running to  win the ‘delivering value and improvement in commissioning support services’ category of the health service journal (HSJ) value in healthcare awards, reports 24dash. adult_services.jpg

    Research by Midland Heart had found that homeless people, on average, present themselves to A&E departments six or more times a year.

    Their homeless hospital discharge project use specially trained ‘navigators’ to identify and assess the support and accommodation pathways needed for individuals before they left hospital.

    Stephen Philpott, head of quality and transformation at Midland Heart, says: “clinical commissioning groups have taken on the work of primary care trusts and are under pressure to reduce costs while still delivering high levels of care. Many homeless patients do not present themselves to hospital until their health has reached crisis point.  That often means they have complex needs which must be fully addressed to avoid re-admittance to hospital. By removing medical staff from the responsibility of correctly signposting non-medical,  on-going support and sourcing accommodation for homeless patients, and by passing it on to frontline ‘navigators’ and ‘brokers’, we have reduced re-admittance rates, freed up hospital beds, cut waiting times and saved money.”

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