Research in to Older people's experiences of Care Transition
- 27 Sep
Older people, particularly those with complex and on going needs, often move across service boundaries.
In this research, carried out by NHS National Institute for Health Research, the older people often sort to make sense of what was happening to them, in order to cope and adjust to their surroundings. They wanted to be seen as human beings rather than as a problem to solve, and often just good communication or a small gesture from the service provider to try and connect with them, gave them a sense of dignity, made them feel safe in an uncertain place, and could change their feelings towards the whole experience.
Many participants struggle to get even basic information about their health and services, and were often not given much notification of transitions of services.
Getting to know people in service provision roles and to develop relationships, was extremely important in the older person being able to ask for support required. However this was often not the case and people often were not comfortable coming forward to ask for help required, and were more comfortable asking relatives. Poor continuity in care and support arrangements was a commonly mentioned problem.
The transititions between care services are all encompasing for an older person, and this research found that although the physical side was taken care of, but the emotional, psychological and social side of it was often not considered.
The way older people are treated by service providers makes a big difference on their overall feelings towards the experience.
Improvements that were suggested were often not to change the system completely or have a different system, but more to improve the existing system with smaller changes, such as improving the care environment and personal relationships, and easier and earlier access to services was a big priority.
These changes do not require vast amounts of money, but they do require commitment and effort to challenge the existing ways of working that can be deeply ingrained in organisational and professional cultures.
Read the full report at NETSCC
- 01 Sep
Older people need more male carers
Professor Martin Green has said that the government needs to do more to recruit males into front-line adult social care roles, reports the BBC.Prof Green has said that with the increasing number of...
- 25 Aug
Survey finds older people have better quality of life in retirement villages than care homes
Chief executive of Audley Retirement, Nick Sanderson, has said that demand for his form of extra-care housing was so strong he could not build homes fast enough, reports the Guardian.He said: “I...
- 12 Aug
Older people’s Commissioner disappointed by Welsh Government
Sarah Rochira, Wale’s Commissioner for older people has said she is “extremely disappointed” at the response from the Welsh Government to its call for action to protect residents in care homes,...
- 31 Jul
Charity warns of loneliness in older people
The Campaign to End Loneliness charity want a “range of support” for older people to help them fight loneliness, reports the BBC. The charity says that transport and technology are essential to...
- 27 Jul
New housing for older people promised
Members of Kensington and Chelsea’s cabinet have decided to create 150 new homes for older people on the site of a care home that closed down in 2014 due to Legionella, reports Get West...
- 22 Jul
New drug provides hope for older people with Parkinsons
Scientists have found that people taking glitazone pills were less likely to develop Parkinson’s than people taking other diabetes drugs. However, they have cautioned that the drugs could have...
- 15 Jul
Lack in dignity when caring for older people in hospital
In a poll from 2012 it has been found that poor care is most likely to be experienced by people over the age of 80, reports the BBC. Over a third of patients who need help at mealtimes did not...
- 09 Jul
New housing development for older people in Sunderland
A 16.3m housing and care scheme has been opened by the Leader of Sunderland Council, reports Sunderland Echo.The accommodation provides 158 two-bedroom apartments for older people and 17 one bed...
- 07 Jul
Social care cuts leaving older people stranded
Age UK is calling on Chancellor George Osborne to put an end to cuts to social care funding due to the increasing rate the older population is growing, reports the Yorkshire Post. Age UK has...
- 01 Jul
Charity wants priority for older people in housing
Erosh represents organisation providing housing and support to 120,000 older people and has written to new government ministers in opposition, reports Inside Housing.The letter calls on ministers to...
Revenue Optimisation "Coventry Mind has recently worked through a programme of Housing Benefit optimisation with Support Solutions and in particular their specialist Danny Key. Throughout the whole process Danny demonstrated that he has excellent knowledge of the subject and was able to put forward a convincing case for the increase in funding to the Housing Benefit team. Coventry Mind has already and will continue to recommend Support Solutions and in particular this service to other organisations." Steven Hill - Director of Central Services