Why Digital Exclusion is a Social Care Issue
- 16 Oct
Why Digital Exclusion is a Social Care IssueSource The Guardian 16/10/2012
As our society becomes increasingly digitalised, figures reveal a large proportion of those not online have a disability or are elderly
Next year the welfare system will undergo an overhaul as universal credit is introduced. The benefit, replacing six others, includes a new requirement to apply for benefits online. With millions of people having never used the internet, however, it raises the question of how those not online will manage.
Universal credit is just one example of how, as our society becomes increasingly digitalised, those who are not online are at risk of becoming excluded. And it's not just a case of people opting not to be online.
This year there were 3.91 million disabled adults who had never used the internet, according to figures from the Office for National Statistics. This is just under half of the 7.82 million adults who had never used the internet. Ian Lyons, from the Shaw Trust, which supports disabled and disadvantaged people live more independently, says many websites are not accessible for people with a disability.
The trust, which encourages organisations to make their websites user friendly, has a team of around 20 people with disabilities who test the accessibility of websites. Mike Taylor, who is blind, is a member of the testing team. He said the problem is mainly with comparison sites, social media sites and online financial services, such as mortgage calculators, insurance quote tools and online banking.
Screen readers can help people with visual impairments or who are blind use the internet, as they interpret what is being displayed on the screen. However, Taylor says security settings for online banking sites can prevent screen readers working:
"The screen reader will speak what's displayed on the screen; that's all down to how a page is coded. With banking sites there is often additional software it suggests a user can download as an extra layer of detection. But it's so secure it stops the screen reader working."
Taylor says links that do not say where they are going cause problems, as do lots of pop up adverts. Some websites are also badly designed for keyboard-only users, such as people with motor disabilities, making navigation difficult.
Age UK, points out that 40% of people aged 65 and over use a computer once a week or more, compared with 17% in 2006. David Mortimer, head of digital inclusion, says for older people,
"the biggest barrier is not seeing any benefit in it. There are also feelings that it is being forced on them by society."
Full report available here.
- 19 May
THE IMPACT OF SOCIAL MEDIA ON THE MENTAL HEALTH OF YOUNG PEOPLE
The online survey posed questions to 1,479 people between ages 14 to 24 to rate which social media platform (of YouTube, Instagram, Snapchat, Facebook and Twitter) negatively impact their users.The...
- 25 Jul
SOCIAL MEDIA APPS FOR HOUSING ASSOCIATIONS
INSTAGRAMGOOGLE TRANSLATEHOMESWAPPER MATCHESFACEBOOK LIVEWHATSAPPTAWKYou can download these apps online and via Android or IOS devices as well. Enjoy!What do you think? Please tweet...
- 17 Jun
FREE DEVICES AND APPS FOR BETTER HEALTH
Some of such devices and apps which will be available in April 2017 are:AliveCor- A mobile heart monitor (strapped to the back of a smartphone) which will also save NHS money, reducing need for...
- 08 Jun
The #UKHousingFast is a social media campaign which is led by people living and working in social housing to support the activities of Trussell Trust.This fast is in its third year and will take...
- 26 Jan
Twitter leads national campaign for compassionate care
#HelloMyNameIs is a social media based campaign created by one doctor, Kate Granger, in order to encourage healthcare professionals to introduce themselves to patients.The campaign is now being...
- 23 Jan
Social media for housing associations
Online engagement between many commercial and charitable organisations and their clients and users has become very popular. However, many housing organisations have not succeeded as well as they...
- 22 Jan
An effective social media strategy for your social organisation
It is important to reach a position on social media where the community feels comfortable in sharing the content that you post.Your content should reflect the trust and integrity your users have for...
- 15 Jan
The Social Media Presence of Social Organisations
However, there are still many organisations who are not taking full advantage of social media platforms by not regularly updating their users and followers with content, nor sharing links that their...
- 15 Jan
Charity urges homelessness to be put to an end
Homeless Link, in its manifesto to end homelessness, has urged the next Government to end rough sleeping, ensure employment and welfare support, provide more homes and protect the rights of tenants,...
- 13 Jan
Instagram for your Social Organisation
It has beat Twitter in terms of number of users, but it is currently outperforming in terms of engagement as well.Instagram's engagement is 50 times higher than Twitter. The difference is a large...
Exempt Accommodation, Welfare Reform and Vulnerable Tenants Another excellent session from Support Solutions - excellent value for money and excellent training D.A - St Vincent's Housing Association