Universal Credit has been rife with problems
- 03 Sep
The director of Universal Credit says that is has been plagued by problems, with Britain's welfare reforms being undermined by a series of "missteps" with officials in denial over emerging problems.
The government are admitting that the introduction of Universal Credit have been undermined by technical and bureaucratic problems and is behind schedule. It is believed that Iain Duncan Smith, the Work and Pensions Secretary, feels let down by officials and has had had to employ experts from the private sector to get Universal Credit back on track.
Over the summer Mr Duncan Smith hired Mr Shiplee, the former director of construction for the London Games, as director-general for Universal Credit. Mr Shiplee said in an article for The Telegraph that "It's clear to me there were examples of poor project management in the past, a lack of transparency where the focus was too much on what was going well and not enough on what wasn't and with suppliers not managed as they should have been," he writes.
"There is no doubt there have been missteps along the way. But we've put that right. Equally, there has undoubtedly been bad luck. The former head of Universal Credit, Philip Langsdale, an acknowledged project management expert, died only three months into the job after making early progress.
"I'm not in the business of making excuses, and I think it's always important to acknowledge in any project where things may have gone wrong in order to ensure we learn as we go forward."
Universal Credit has been scaled back to only six job centres when it was planned to be rolled out for new claimants next month. Ministers still insist that it will be introduced for all claimants by the final 2017 deadline.
My Shiplee in his article says that a new IT system is being developed for Universal Credit, three years after the project began.
"Too many people think Universal Credit is just about IT," Mr Shiplee writes. "That's a big mistake. This is about changing the way we do business - and changing people's behaviour by ensuring there is always an incentive to be in work. So while the enhanced IT option - which will help us deliver this change - is being finalised, we will press ahead with rolling out the cultural elements of Universal Credit to support this transformation."
He added: "We can't underestimate the scale of the challenge.
"This is a fundamental transformation of the welfare system. It involves rebuilding and merging programmes currently run out of the Department for Work and Pensions, HMRC and local authorities across the country.
"It means changing the working practices of these organisations and the thousands of staff working at Jobcentre Plus. It means a complete reordering of how benefit claimants experience the welfare state."
Image source: http://www.morguefile.com/archive/display/82077
- 03 May
MANY MAY STRUGGLE AS A RESULT OF CHANGES TO THE UNIVERSAL CREDIT SYSTEM
The study envisages the following issues from the move which is expected to save the taxman £1billion a year by 2021:Chief executive of Child Poverty Action Group, Alison Garnham said:"This cut...
- 13 Mar
CIH SCOTLAND POINTS OUT ISSUES WITH IMPLEMENTATION OF THE NEW SINGLE PAYMENT ON UNIVERSAL CREDIT
Following recent warnings from the Scottish Parliament's Social Security Committee about problems with the new Universal Credit system, CIH Scotland has pointed out some issues with the...
- 23 Nov
THE LHA CAP WILL APPLY TO ALL TENANTS THAT RECEIVE UNIVERSAL CREDIT
These details were stated by the government:Lord Freud announced in a ministerial statement that this would "ensure simplicity and a streamlined process". He also said tenants who are moved from...
- 17 Oct
UNIVERSAL CREDIT SET TO EXPAND IN AREAS SERVED BY KIRKINTILLOCH JOBCENTRE
The beneficiaries of this would have to live within one of these postcodes: G64 4, G66 1, G66 2, G66 3, G66 4, G66 5, G66 7 and G66 8.This entitlement means working age people in these postcodes...
- 25 Aug
AFTERMATH OF UNIVERSAL CREDIT DELAYS
The labour MP also said "the minimum six-week payment period faced by new Universal Credit claimants led to reliance on emergency food parcels, triggered debt and rent arrears, and caused health...
- 25 May
FIRST ERROR AND FRAUD FINDINGS FOR UNIVERSAL CREDIT
The department's findings show that underpayments due to official errors were considerably higher than for the older Job Seekers Allowance (JSA) Programme, however, the rate of overpayments was...
- 09 Sep
Universal credit targets defended by Iain Duncan Smith
When asked about the effectiveness of the roll-out of universal credit Mr Duncan Smith said: “Universal credit is now available in more than half of jobcentres across Great Britain and will be...
- 18 Aug
Scottish carers are worse off due to universal credit
Child Poverty Action Group has sent a report to Scottish and UK ministers urging them to amend the universal credit regime to pay closer heed to Scotland’s systems and use devolved power to protect...
- 13 Aug
Universal Credit claimants rise to almost 90,000
Figures by the Department for Work and Pensions have found that 89,357 people were claiming universal credit by 9th July which was a rise of 18% compared to 75,426 on 11th June, reports Inside...
- 13 Aug
Scottish government to revamp universal credit
The Scottish Government has decided it wants to give claimants the choice of having their payments made twice a month rather than just once a month on universal credit, reports Scottish Housing...
Responding to the DWP Consultation: Housing Benefit Reform - Supported Housing "Found the seminar very informative and gave an interesting and full insight into current thinking about the consultation. Michael was a very engaging and knowledgeable presenter and encouraged interaction with the audience which led to further relevant points being shared with the room. I shall certinaly look out for future events!" M.E. - Care Housing Association