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    After ombudsman shows concerns in a Northamptonshire Council, homelessness policy is under review.

    Kettering Borough Council has amended its letters to homeless residents to let them know of their right to request a temporary accommodation review.

    According to an ombudsman, Michael King:

    “People in temporary accommodation have a legal right to a review of that accommodation, and ultimately to have that review considered by the courts.

    “But they can only follow this process if councils tell them about their rights in a timely manner, as statutory guidance dictates.”

    A spokesperson for Kettering Borough Council said:

    “Kettering Borough Council accepts the findings of the ombudsman’s report and …

    “The council has also reviewed its procedures and standard documentation for the management of applications from homeless households to ensure that the procedural errors that have been identified in the report are not repeated.”

    What do you think?

    Please tweet comments @suppsolutions.

    For more details, visit Inside Housing.

     

    August 17, 2017 by Abimbola Duro-David Categories: Housing And Benefits

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