Housing Association's new partnership hopes to keep tenants in their homes
Two housing associations have partnered together to launch a new service which will make sure new tenants receive the help and support needed to stay in their homes.
The tenancy sustainment services by Shropshire Housing Alliance and The Wrekin Housing Trust will assess prospective residents to see whether additional support is needed to help them maintain their tenancies, reports 24dash.
Tenants will be given help with budgeting support, which includes saving plans, banking services and how to deal with debts, alongside access to low-cost furniture, sign-posting to employment and training support.
To stop them from using loan-sharks or purchasing loans from high interest companies, they will be given access to low-cost loans. A pack will also be given to prospective tenants which will contain information on the services that may be of use to them.
The new team is made up of five tenancy sustainment officers, managed by team leader Yvette Crompton, who said: “With the introduction of welfare reform changes and universal credit, support of this kind is more crucial than ever and we know that our customers will benefit from this free advice and practical help and training. We’re here to guide people through the process of renting a property and make it as easy as possible, and we’re looking forward to getting started on working with our new tenants.”
The team has also helped tenants claim over £134,000 in discretionary housing payment, with 67% going to those affected by the bedroom tax.
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