Housing benefit claims are processed over a week late
Figures from the Department for Work and Pensions has revealed that local authorities have taken longer than three weeks to process housing benefit claims on average, which is a week longer than their target time.
New housing benefit claims should be processed within fourteen days by councils; however figures that have been issued by the DWP reveal the average claim takes 22 days to go through. This is slightly better than last year where the average time was 23 days, reports Inside Housing.
A report, that has been commissioned by the government highlighted that benefit delays is a major reason for people using food banks, published in February.
The figures that cover the third quarter of the 2013/14 financial year highlighted that change of circumstances were processed in twelve days which is the same as the previous year.
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