“Changes in earnings are the main source of claimant error. The department [for Work and Pensions] estimates that claims from people in-work are 5 times more likely to include overpayments than claims from other working age people.”
Errors due to work-age claimant error accounted for £349 million – equivalent to 1.5% of total housing benefit spending – in 2013-14, the Department for Work and Pensions [DWP] estimated.
“A possible contributing factor is changes caused by trends in the labour market and the increase in the number of ‘in-work’ claimants since 2008-09,” the NAO report suggests.
“Factors such as rising self-employment and the use of zero-hours contracts may have contributed to claimant error and made it more difficult for local authorities to administer claims.”
The report also analyses changes in housing benefit fraud, where a claimant deliberately misrepresents their circumstances to claim housing benefit. But the report found the level of housing benefit fraud has not changed significantly since 2006/7.
Introduction The National Statement of Expectations for Supported Housing (NSE) was finally published on 20 October 2020, five years after the 2015 Comprehensive Spending Review suggested regulatory and oversight changes were needed, although in 2018 the government >>>
How to Fund Housing Support and Social Care Services
Extremely informative, excellent speaker.
Alison Halstead - Riverside ECHG