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    A new report has found that policy makers aren’t listening to people with multiple needs, meaning they are not getting the support they need.

    ‘Solutions from the Frontline’, published by a coalition of charities looks into the ideas and experiences of service users. It investigates how the new government along with national and local policy makers can act to reduce stigma, improve services and support those who need it, reports 24dash.adult_services.jpg

    The Making Every Adult Matter (MEAM) coalition is calling for a new approach, where people experiencing multiple needs are placed at the centre of their own support, listened to, understood and have all their needs addressed.

    Clive Martin, director of Clinks, one of the MEAM partner charities, said: “This report, and the views and voices from the frontline that are included in it, is an important step towards listening to and improving support for people with multiple and complex needs. This group makes up a significant proportion of those in contact with our criminal justice system and all too often this contact does not recognise nor meet their needs and has a traumatic impact, detrimental to their rehabilitation. It is vital that we listen to those with lived experience of these issues to ensure that services either divert them away from the criminal justice system or once they are in contact with it, that their rehabilitation and resettlement into communities is properly supported so they can move on to live independent lives.”

     Rick Henderson, chief executive of Homeless Link, added: “Our research shows that more than a quarter of people in homelessness services face a combination of needs relating to mental health, substance misuse and offending alongside their homelessness. A robust plan to tackle multiple needs is vital to ending homelessness. As outlined in the Queen’s speech, the new government has committed to giving new opportunities to the most disadvantaged. By listening to the views of people with direct experience, developing a new national focus on multiple needs and supporting local areas to deliver better services, the government can deliver on this pledge.”

    Paul Farmer, chief executive of Mind, said: “We know that dealing with mental health problems can be hard enough on its own, but having to do it whilst facing other difficulties such as homelessness, drug addiction or being in the criminal justice system, can be especially tough. This report shows that people in this situation simply aren’t receiving the support they need. By going out and listening to those on the frontline the report offers clear and achievable solutions for all those involved to improve this support, as called for by those who need it most.”

    What do you think of this? Tweet us your comments @suppsolutions

    June 03, 2015 by Laura Matthews Categories: Adult Services

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