Strategic advice & funding for housing, care & support providers

Contact us now to discuss your requirements

Support Solutions UK

27b Harmire Enterprise Park, Barnard Castle, DL12 8BN

Tel: 01325 487080 – Mob: 07968 142394

Contact us now to discuss your requirements

    Support Solutions UK

    27b Harmire Enterprise Park, Barnard Castle, DL12 8BN

    Tel: 01325 487080 – Mob: 07968 142394

    Privacy Policy

    Support Solutions UK takes your privacy seriously. Please read the following to learn more about our privacy policy.

    What This Privacy Policy Covers

    This policy covers how Support Solutions UK treats personal information that Support Solutions UK collects and receives, including information related to your past use of Support Solutions products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

    Information Collection and Use


    Support Solutions UK collects personal information when you register with Support Solutions UK, when you use Support Solutions UK's products or services, when you visit Support Solutions UK's premises.

    Support Solutions UK's uses information for the following general purposes: to customise the marketing and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

    Information Sharing and Disclosure

    Support Solutions UK does not rent, sell or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

      • We may provide the information to trusted partners who work on behalf of or with Support Solutions UK under confidentiality agreements, specifically Housing Proactive/Alertacall Ltd. These companies may use your personal information to help Support Solutions UK communicate with you about offers from Support Solutions UK and our partners. However, these companies do not have any independent right to share this information.

      • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

      • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Support Solutions UK's terms of use, or as otherwise required by law.

    • We transfer information about you if Support Solutions UK is acquired by or merged with another company. In this event, Support Solutions UK will notify you before information about you is transferred and becomes subject to a different privacy policy.

    Support Solutions UK works with vendors, partners, advertisers, and other service providers in different industries and categories of business.

    Your Ability to Edit and Delete Your Account Information and Preferences


    You can request to be removed from the Support Solutions UK database at any time by emailing from the email address which we hold on our database.

    We reserve the right to send you certain communications relating to the Support Solutions UK service, such as announcements about learning events and conferences, administrative messages and the Support Solutions UK Briefing, that are considered part of your Support Solutions UK account.

    Confidentiality and Security

    We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

    We have physical, electronic, and procedural safeguards that comply with government legistation and regulations to protect personal information about you.

    Changes to this Privacy Policy

    Support Solutions UK may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Support Solutions UK account or by placing a prominent notice on our site.

    Questions and Suggestions

    If you have questions or suggestions then please, contact us

    Latest Briefing

    Customer endorsement

    Support Solutions UK help Cumbria Community Homes with technical consultancy and advice in terms of their structural framework. We are also responsible for constructing their rent and service charges.

    Recently Cumbria Community Homes commented "Thanks Danny we couldn't have done it without you. Your knowledge and expertise in the sector is amazing. You go above and beyond for us. No better partner to help us grow. We will be forever grateful."

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