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    Here is a list of some useful apps that can be used creatively for your housing association

    INSTAGRAM

    • This is a photo app that can be useful for tenants if used in a creative way
    • External communications can be catalysed by posting pre-designed social media templates for events or announcements
    • You can engage with your tenants about different topics

    GOOGLE TRANSLATE

    • This can help those with diverse languages amongst their tenant base
    • You can translate written documents and have live face to face conversations with a tenant who speaks a different language, for free
    • Housing officers can  also use this to communicate with people in the community
    • This app can also be loaded onto a touchscreen device in your reception area for ease in communication

    HOMESWAPPER MATCHES

    • This app is very useful for swapping homes
    • It is recommended to tenants looking for a way to swap homes

    FACEBOOK LIVE

    • This app has the ability to stream video live
    • Imagine a customer live streaming a repair issue directly to a repair technician, thus saving an inspection

    WHATSAPP

    • This app allows free messaging among users
    • A contact centre can be easily set up on a mobile device

    TAWK

    • This is a very reliable, easy to implement and free web chat solution
    • You would need to set up an account online
    • Why use expensive phone lines to communicate with one tenant at a time when you can deal with five simultaneously?

    You can download these apps online and via Android or IOS devices as well. Enjoy!

    What do you think? Please tweet comments @suppsolutions

    For more details, visit Inside Housing

    July 25, 2016 by Abimbola Duro-David Categories: Social Media For The Sector

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