Social Return On Investment

Support Solutions UK believes in the social and cost-benefit of preventative services. We believe in the need to focus on value before cost where preventative services are provided for people with additional needs.

Our approach to SROI is based on a combination of the SROI Network's 7 principles and also our own view that SROI methodolgies need to be attenuated to the conditions in which providers and commissioners work. Read more....

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Support Solutions UK: strategic advice & funding for housing, care & support providers

Intensive Housing Management

Support Solutions UK is immensely successful in securing enhanced Housing Benefit revenue for nonprofit providers of housing support and social care.

We are the UK's best known and most successful organisation involved in assisting our clients to enhance their levels of Housing Benefit entitlement through the Exempt Accommodation rules.  Read more....

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Support Solutions UK: strategic advice & funding for housing, care & support providers


Support Solutions UK has pioneered a unique approach to training, briefing and learning & development within the housing support and social care sector.

We have an excellent reputation for the quality of what we do and we are in significant demand to provide in-house training and to speak at external conferences and other events for Housing Benefit Teams, Commissioners and Providers of housing support and social care. Read more....

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Support Solutions UK: strategic advice & funding for housing, care & support providers

Social Media

Support Solutions UK has a strongly developed social media presence including our Twitter feed, blog, LinkedIn and Facebook page which we have used to communicate and interact with our clients and others who share our interests in housing, support & social care.

Then we began to think about how social media could assist our clients to empower the people they provide services to and also to engage their staff. Read more....

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Support Solutions UK: strategic advice & funding for housing, care & support providers

Welcome to Support Solutions UK

About Support Solutions UK

Have you seen our newly latest Briefing: The Local Housing Allowance (LHA) Cap & the Future Funding & Commissioning of Housing, Support & Social Care? We are running a series of half-day Briefing events to develop these themes in April & May: details and booking forms on our training page.

We assist organisations involved in supporting people with additional needs. Most of our clients are Registered Providers, charities, nonprofit organisations and statutory sector agencies.


If you're familiar with the term "Intensive Housing Management" it's as a consequence of the fact that Support Solutions reintroduced those words, and the funding that attaches to them via complex Housing Benefit regulations, as a response to Supporting People retrenchment as far back as 2005. This has had a hugely significant impact on the ability of housing providers to fund preventative services for people with additional needs to the tune of many millions of pounds each year. Very many supported housing and tenancy sustainment services would not have survived, or developed, without it.

We devised the idea of funding Tenancy Sustainment services from enhanced Housing Benefit and via core rent as well and are now visualising a new enhanced role for providers of additional services (social landlords and others), which we call "Community Sustainment" in keeping with the wider and deeper role expected of organisations that provide preventative services to people with additional needs. And that term "people with additional needs" was devised by us to replace clumsy and outmoded terms such as "service users".

We don't receive any funding from any government as a principle. We're an independent voice. We do our work quietly and without fanfare but we make a big difference to organisations and to the people they work for.

Support Solutions UK influences the way the housing, care and support sector thinks and how it is funded.

  • We provide strategic advice to Senior Management Teams and Boards to assist them to gain funding and opportunities to provide housing, care and support services to people with additional needs.
  • We are best known for "Intensive Housing Management", for our detailed knowledge of Exempt Accommodation & Specified Accommodation, welfare reform and of the Housing Benefit regulations as they affect people with additional needs.
  • We are very successful in negotiating enhanced levels of Housing Benefit revenue for our clients, which we do non-adversarially with Housing Benefit colleagues. In doing so, we have enabled very many organisations to properly resource their services to people with additional needs & protect them from Welfare Reform Act provisions.
  • We have created a funding model that works: if we don't increase housing revenue we don't charge.
  • We promote and fund enabling technologies such as Housing Proactive, which augments the safe and effective management of housing services for people with additional needs and is fully Housing Benefit eligible and costs nothing to install and service.
  • We broker capital funding arrangements for new and existing accommodation for people with additional needs.
  • We speak and publish widely and what we say and write influences change. Our widely read briefings are highly-regarded and free.
  • We have developed an approach to Social Return On Investment (SROI) to match the changing way in which services are funded and commissioned.
  • We believe in focussing on value not cost in the knowledge that funding services that are preventative reduces cost and meets need much more effectively.

We are dedicated to the housing support & social care sector which means that we keep our costs and prices well within reach of providers.

Support Solutions 5th National Housing Support & Social Care Conference 2014 The conference tackled todays issues at provider level, and provided knowledgeable people to present the workshops. A.L - Caraston Hall


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Contact us

T 0333 332 1991 (Local rate)